Terms of Service

These Terms of Service ("Terms") govern your use of SpiffyVPN services provided by Voidverse Studios Inc. ("Company", "we", "our", or "us"). By using our services, you agree to these Terms.

1. Acceptance of Terms

By creating an account, downloading our software, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Service Description

SpiffyVPN provides virtual private network (VPN) services that encrypt your internet connection and route it through our secure servers. Our services are designed to enhance your online privacy and security.

2.1 Service Availability

We strive to provide reliable service but do not guarantee 100% uptime. Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. Prohibited Uses and Activities

You agree NOT to use our services for any of the following prohibited activities:

3.1 Illegal Activities

• Any activity that violates local, national, or international laws
• Copyright infringement or piracy
• Distribution of illegal content
• Fraud, identity theft, or financial crimes
• Drug trafficking or illegal substance distribution
• Human trafficking or exploitation
• Terrorism or support of terrorist activities
• Money laundering or tax evasion

3.2 Harmful or Malicious Activities

• Hacking, cracking, or unauthorized access to systems
• Distributing malware, viruses, or harmful code
• Denial of Service (DoS) or Distributed Denial of Service (DDoS) attacks
• Port scanning or network reconnaissance
• Attempting to breach security measures
• Cyber stalking or harassment

3.3 Abusive Behavior

• Harassment, threats, or intimidation
• Spam or unsolicited communications
• Phishing or social engineering attacks
• Creating or distributing hate speech
• Doxxing or sharing personal information without consent

3.4 Service Abuse

• Excessive bandwidth usage that impacts other users
• Running servers or commercial services through residential connections
• Attempting to circumvent connection limits or restrictions
• Sharing account credentials with others
• Creating multiple accounts to bypass limitations
• Reverse engineering or attempting to copy our software

3.5 Commercial Restrictions

• Reselling or redistributing our services without authorization
• Using our services for high-frequency trading or automated transactions
• Operating commercial VPN services using our infrastructure

4. Account Responsibilities

4.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong, unique passwords

4.2 Accurate Information

You must provide accurate and current information when creating your account and update it as necessary.

4.3 Age Requirements

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. Users under 18 require parental consent.

5. Payment and Billing

5.1 Subscription Fees

Access to our services requires payment of subscription fees as displayed on our website. Prices are subject to change with notice.

5.2 Billing

• Subscriptions automatically renew unless cancelled
• Payment must be made in advance
• All fees are non-refundable except as required by law or our refund policy
• You are responsible for all taxes associated with your subscription

5.3 Refund Policy

We offer a 14-day money-back guarantee for new subscriptions. Refund requests must be made within the guarantee period. Refunds are processed within 5-10 business days.

5.4 Failed Payments

If payment fails, we may suspend or terminate your account after reasonable notice and opportunity to cure.

6. Privacy and Data Protection

Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.1 No-Logs Policy

We do not log or store your browsing activity, DNS queries, or the content of your internet traffic. However, we may collect minimal connection data as described in our Privacy Policy.

7. Enforcement and Violations

7.1 Monitoring

While we maintain a no-logs policy, we reserve the right to monitor usage patterns to detect violations of these Terms and maintain service quality.

7.2 Violation Consequences

Violations of these Terms may result in:

• Warning notices
• Temporary suspension of services
• Permanent account termination
• Legal action and cooperation with law enforcement
• Forfeiture of any prepaid fees

7.3 Cooperation with Authorities

We will cooperate with law enforcement when legally required and may disclose information as necessary to comply with legal obligations.

8. Intellectual Property

8.1 Our Rights

Our services, software, websites, and content are protected by intellectual property laws. We retain all rights, title, and interest in our intellectual property.

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes in accordance with these Terms.

8.3 Restrictions

You may not:

• Copy, modify, or create derivative works of our software
• Reverse engineer, decompile, or disassemble our applications
• Remove or alter any proprietary notices
• Use our trademarks without permission

9. Disclaimers and Limitations

9.1 Service Disclaimers

Our services are provided "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Uninterrupted or error-free service
• Complete security or privacy protection
• Compatibility with all devices or networks

9.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party actions
• Damages exceeding the amount paid for our services in the 12 months preceding the claim

9.3 Third-Party Services

We are not responsible for third-party websites, services, or content accessed through our service.

10. Termination

10.1 Termination by You

You may terminate your account at any time by sending us an email requesting account deletion. Termination does not entitle you to a refund except as provided in our refund policy.

10.2 Termination by Us

We may terminate your account immediately if you violate these Terms or for other legitimate business reasons with appropriate notice.

10.3 Effect of Termination

Upon termination:

• Your access to services will cease immediately
• We may delete your account data after a reasonable period
• Provisions regarding intellectual property, liability, and disputes will survive

11. Indemnification

You agree to indemnify and hold harmless Voidverse Studios Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any illegal or unauthorized activities

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Canada, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

12.3 Arbitration

For disputes under CAD $10,000, you agree to resolve disputes through binding arbitration rather than in court, except where prohibited by law.

13. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through:

• Email notification to your registered email address
• Prominent notice on our website
• In-app notification

Continued use of our services after changes take effect constitutes acceptance of the modified Terms.

16. Contact Information

For questions about these Terms or our services, please contact us:

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Voidverse Studios Inc. regarding the use of our services and supersede all prior agreements and understandings.